Have a question that’s not answered here? Contact us here. One of our customer service specialists will be glad to help you!

Q: How do I become a customer?

A: Easy.
Just find the item you need. Add it to your cart. Place a order. Fill out the information. And your set.

Q: Can I get an Toolbox Stop Catalog?

A: Once we’ve set up your customer account, we’ll send you a Customer Care Kit that includes a catalog, literature, and other important information.

Q: How long will it take to set up my customer account?

A: Once we’ve received your credit application, we can set up your account within 48 hours.

Q: What are your operating hours?

A: You can order products online around the clock.

Q: What is your prepaid freight policy?

A: You pay the freight from Texarkana, Ar. on 98% of the products we carry. The other 2% of shipments would come from the manufacturers.

Q: What is your freight policy?

A: All shipments are FOB shipping point.

Q: Can I order online?

A: Yes you can order online or by phone 870-773-9989.

Q: Where are your distribution centers located?

A:Our main distribution center is centrally located on the borders of Texas and Arkansas. This allows you to receive your merchandise most times within 4 business days of receiving your order. All orders received before 3:00 pm Central time will ship same day. Orders received after 3pm CST, on Saturday, Sunday or holidays will ship on the next available business day.We also have other warehouses located across the US. Here are some of the other locations we ship from Lakeland,FL - Jacksonville,FL - Brooklyn,NY - Chicago,IL - Baltimore,MD - Atlanta,GA - Ft. Wayne,IN - Dallas,TX - Grand Prairie,TX - Houston,TX - Las Vegas,NV - Fresno,CA and Sacramento,CA" Our commitment to the customer is to make doing business with toolboxstop.com a pleasurable experience.

Q: Do you drop ship from the factory?

A: Most of the time Yes.